PRIVACY POLICY

Effective July 6, 2020

 

Thank you for visiting Hicks Nurseries. This privacy notice applies to information collected by our website. By visiting this website, you agree to the terms set forth in this privacy policy and by submitting your personal information to this website, including your email address or phone number, you consent to our use of that information as set forth herein.

Your privacy is important to us. No personally identifiable information will be collected unless you specifically provide it to us, in which case we hold that information in strict confidence. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

When this Privacy Policy uses the term “personal information,” we mean information that identifies a particular individual, such as full name, street address, telephone number or email address.

 

COLLECTION AND USE OF PERSONAL INFORMATION

We may collect the following personal information from you:

  • Contact information such as name, email address, street address, and phone number

  • Billing information such as credit card number and billing address

  • Demographic information such as age, gender, interests, and zip code

  • Unique identifiers such as username and password

  • Preference and other information such as product wish lists, order history, marketing preferences and cell phone carrier

 

We or one of our trusted partners may use this information to:

  • Send you requested updates and newsletters about a special offers

  • Send you requested product or service information

  • Fulfill your order

  • Send you an order confirmation

  • Respond to customer service requests, questions and concerns

  • Administer your account

  • Process information submitted with a job application

  • Send you marketing communications

  • Administer promotions and sweepstakes you enter and notify you of the results

  • Improve our marketing efforts

  • Conduct research and analysis

  • Display content based upon your interests

We also automatically collect information about your computer as you browse our site(s). Please see the Tracking Technologies section of this Privacy Policy.

 

SOCIAL NETWORKS/ONLINE COMMUNITIES

We enable you to create a profile for accessing blogs or online communities for sharing information such as messages, photos and videos. Please note that we cannot control the actions of others with whom you may choose to share your pages and information. We may also enable you to post content from some of our sites to your profile on other social networks. You can access these services from our sites using Facebook Connect, Twitter, or other Open ID providers. These services will authenticate your identity and allow you to post and share certain personal or other information with that site. Please be aware that the privacy policy of that site will apply to any content you provide them in these instances. We do not allow these services to provide any personal information or content back to our sites or your profile with us unless you agree.

 

TRANSACTIONS

You may purchase merchandise from our site(s). We use the personal information you provide in connection with a purchase to process and fulfill your order. This Privacy Policy applies to any such purchases. In some instances, you may be directed to a third-party site to initiate your transaction. These third-party sites will be clearly identified and link to their own privacy policies so you know which company is collecting your personal information. You should refer to those policies for any privacy-related concerns regarding your purchase with them.

 

INFORMATION SHARING

We will share your personal information with third parties in the ways that are described in this Privacy Policy. 

We may provide your personal information to companies that help us with our business activities such as processing credit card transactions, delivering your order, assisting us in site operations, providing customer service and delivering email newsletters. These companies are authorized to use your personal information only as necessary to provide these services. 

We may also share your personal information:

  • As required by law, such as to comply with a subpoena or similar legal process

  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request

  • In connection with a corporate change including a merger, acquisition or sale of assets

  • To any other third party with your prior consent to do so

 

CHOICE/OPT OUT

You may choose to stop receiving newsletters, updates or marketing emails by following the unsubscribe instructions included in these emails. Some sites also allow you to change your email preferences within your online profile. 

If you choose to join a mobile marketing list, please be aware that there are usually costs associated with receiving SMS (text) or MMS (multimedia) messages depending on your wireless carrier and plan. You should check with your mobile carrier to determine what charges apply before signing up to receive our updates via your mobile phone. If you would like to stop receiving messages from us on your mobile phone, please reply to the message with “STOP.”

You may also contact your wireless carrier for additional information on receiving or stopping mobile messages.

 

SMS/MMS MOBILE MESSAGE MARKETING PROGRAM

Hicks Nurseries and Hicks Nurseries Essentials (hereinafter, “We,” “Us,” “Our”) is offering a mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy (the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the “Dispute Resolution” section below. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts.

User Opt In: The Program allows Users to receive SMS/MMS mobile messages by affirmatively opting into the Program, such as through online or application-based enrollment forms. Regardless of the opt-in method you utilized to join the Program, you agree that this Agreement applies to your participation in the Program. By participating in the Program, you agree to receive autodialed or prerecorded marketing mobile messages at the phone number associated with your opt-in, and you understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”). Message and data rates may apply.

User Opt Out: If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from Us in order to opt out of the Program. You may receive an additional mobile message confirming your decision to opt out. You understand and agree that the foregoing options are the only reasonable methods of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out.

Duty to Notify and Indemnify: If at any time you intend to stop using the mobile telephone number that has been used to subscribe to the Program, including canceling your service plan or selling or transferring the phone number to another party, you agree that you will complete the User Opt Out process set forth above prior to ending your use of the mobile telephone number. You understand and agree that your agreement to do so is a material part of these terms and conditions. You further agree that, if you discontinue the use of your mobile telephone number without notifying Us of such change, you agree that you will be responsible for all costs (including attorneys’ fees) and liabilities incurred by Us, or any party that assists in the delivery of the mobile messages, as a result of claims brought by individual(s) who are later assigned that mobile telephone number. This duty and agreement shall survive any cancellation or termination of your agreement to participate in any of our Programs.

YOU AGREE THAT YOU SHALL INDEMNIFY, DEFEND, AND HOLD US HARMLESS FROM ANY CLAIM OR LIABILITY RESULTING FROM YOUR FAILURE TO NOTIFY US OF A CHANGE IN THE INFORMATION YOU HAVE PROVIDED, INCLUDING ANY CLAIM OR LIABILITY UNDER THE TELEPHONE CONSUMER PROTECTION ACT, 47 U.S.C. § 227, et seq., OR SIMILAR STATE AND FEDERAL LAWS, AND ANY REGULATIONS PROMULGATED THEREUNDER RESULTING FROM US ATTEMPTING TO CONTACT YOU AT THE MOBILE TELEPHONE NUMBER YOU PROVIDED.

Program Description: Without limiting the scope of the Program, users that opt into the Program can expect to receive messages concerning the marketing and sale of digital and physical products, services, and events.

Cost and Frequency: Message and data rates may apply. The Program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with Us.

Support Instructions: For support regarding the Program, text “HELP” to the number you received messages from or email us at shop@hicksnurseries.com. Please note that the use of this email address is not an acceptable method of opting out of the program. Opt outs must be submitted in accordance with the procedures set forth above.

MMS Disclosure: The Program will send SMS TMs (terminating messages) if your mobile device does not support MMS messaging.

Our Disclaimer of Warranty: The Program is offered on an "as-is" basis and may not be available in all areas at all times and may not continue to work in the event of product, software, coverage or other changes made by your wireless carrier. We will not be liable for any delays or failures in the receipt of any mobile messages connected with this Program. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator and is outside of Our control. T-Mobile is not liable for delayed or undelivered mobile messages.

Participant Requirements: You must have a wireless device of your own, capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text messaging instructions.

Age Restriction: You may not use of engage with the Platform if you are under thirteen (13) years of age. If you use or engage with the Platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the Platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18) and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction. By using or engaging with the Platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.

Prohibited Content: You acknowledge and agree to not send any prohibited content over the Platform. Prohibited content includes:

  • Any fraudulent, libelous, defamatory, scandalous, threatening, harassing, or stalking activity.
  • Objectionable content, including profanity, obscenity, lasciviousness, violence, bigotry, hatred, and discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
  • Pirated computer programs, viruses, worms, Trojan horses, or other harmful code.
  • Any product, service, or promotion that is unlawful where such product, service, or promotion thereof is received.
  • Any content that implicates and/or references personal health information that is protected by the Health Insurance Portability and Accountability Act (“HIPAA”) or the Health Information Technology for Economic and Clinical Health Act (“HITEC” Act); and
  • Any other content that is prohibited by Applicable Law in the jurisdiction from which the message is sent.

Dispute Resolution: In the event that there is a dispute, claim, or controversy between you and Us, or between you and Stodge, LLC d/b/a Postscript or any other third-party service provider acting on Our behalf to transmit the mobile messages within the scope of the Program, arising out of or relating to federal or state statutory claims, common law claims, this Agreement, or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, such dispute, claim, or controversy will be, to the fullest extent permitted by law, determined by arbitration in Westbury, New York before one arbitrator.

The parties agree to submit the dispute to binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) then in effect. Except as otherwise provided herein, the arbitrator shall apply the substantive laws of the Federal Judicial Circuit in which Hicks Nurseries Inc. principle place of business is located, without regard to its conflict of laws rules. Within ten (10) calendar days after the arbitration demand is served upon a party, the parties must jointly select an arbitrator with at least five years’ experience in that capacity and who has knowledge of and experience with the subject matter of the dispute. If the parties do not agree on an arbitrator within ten (10) calendar days, a party may petition the AAA to appoint an arbitrator, who must satisfy the same experience requirement. In the event of a dispute, the arbitrator shall decide the enforceability and interpretation of this arbitration agreement in accordance with the Federal Arbitration Act (“FAA”). The parties also agree that the AAA’s rules governing Emergency Measures of Protection shall apply in lieu of seeking emergency injunctive relief from a court. The decision of the arbitrator shall be final and binding, and no party shall have rights of appeal except for those provided in section 10 of the FAA. Each party shall bear its share of the fees paid for the arbitrator and the administration of the arbitration; however, the arbitrator shall have the power to order one party to pay all or any portion of such fees as part of a well-reasoned decision. The parties agree that the arbitrator shall have the authority to award attorneys’ fees only to the extent expressly authorized by statute or contract. The arbitrator shall have no authority to award punitive damages and each party hereby waives any right to seek or recover punitive damages with respect to any dispute resolved by arbitration. The parties agree to arbitrate solely on an individual basis, and this agreement does not permit class arbitration or any claims brought as a plaintiff or class member in any class or representative arbitration proceeding. Except as may be required by law, neither a party nor the arbitrator may disclose the existence, content, or results of any arbitration without the prior written consent of both parties, unless to protect or pursue a legal right. If any term or provision of this Section is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Section or invalidate or render unenforceable such term or provision in any other jurisdiction. If for any reason a dispute proceeds in court rather than in arbitration, the parties hereby waive any right to a jury trial. This arbitration provision shall survive any cancellation or termination of your agreement to participate in any of our Programs.

Miscellaneous: You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates or improvements of the Program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the Program after any such changes, you accept this Agreement, as modified.

 

TRACKING TECHNOLOGIES

We automatically collect information as you browse our site(s) such as the domain name, Internet Service Provider, browser type and version, operating system and device type, average time spent on our site(s), pages viewed, information accessed, the Internet Protocol (IP) address used to connect your computer to the Internet and other relevant statistics. Such information is sometimes referred to as web analytics and/or clickstream data. 

We and our third-party partners may use cookies and/or pixel tags to keep track of your visits, preferences and profile information. These may be used to enhance your experience on the site(s) including allowing you to remain logged in on the site(s). Cookies and pixel tags may also be used to collect general usage and aggregated statistical information that does not identify you personally. However, we and our third party partners may use cookies to store some of your preferences (including limited personal information) or to display content based upon what you view on our site(s) in order to personalize your visit with relevant advertising.

Your web browser may enable you to disable cookies. We use this information to better understand how users interact with our website, to enhance your online experience, and to serve relevant ads.

We may use third-party advertising companies to serve ads on our behalf across the Internet. We use Google re-marketing codes to log when users view specific pages or take specific actions on our website. This allows us to provide targeted advertising via third party vendors, specifically Google, who may show our ad on sites across the Internet including but not limited to the Google Search Display Network and/or in its Search Engine Results Pages, for example. Third party vendors, including Google, use cookies to serve ads based on your prior visits to our website. This allows us to make special offers and continue to market our services to those who have shown interest in our products or services.

You can control the Ads delivered to you. You may help control Ad Preferences by visiting Google’s Ad Preferences page: Google Ad Preferences page.* If you do not wish to receive this type of advertising from us in the future you can opt-out by visiting the Network Advertising Initiative opt-out page here.  Please note that if you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.

More Information on how Google uses Cookies can be found here: https://www.google.com/intl/en/policies/technologies/ads/

In addition, third parties such as Facebook may use cookies (or tracking pixels), web beacons or other storage technologies to collect or receive information from hicksnurseries.com, such as which pages you have visited. We may use that information to provide measurement services and target ads on Facebook and its partner sites, which may include Instagram. Users may opt-out of the collection and use of information for ad targeting. Specifically users can visit the following link to do so: http://www.aboutads.info/choices 

 

SECURITY

The security of your personal information is important to us. When you enter sensitive billing information on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). If you choose to use a third-party payment option to pay for your order, its privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information. 

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and after receipt. However, no method of transmission over the Internet or method of electronic storage is 100% secure and we cannot guarantee its absolute security.

 

UPDATING YOUR PERSONAL INFORMATION

Our sites may offer different methods for updating your personal information. To review and update your personal information on artist marketing sites, please log in to your profile/account on each site where you have registered.

To update your billing or shipping information for purchases, please follow the customer service instructions in your order confirmation email.

 

CHANGES TO THIS POLICY

Hicks Nurseries reserves the right to modify this policy at any time to improve the quality of the services and features we provide. If Hicks Nurseries makes any changes or additions to this Privacy Policy, we will post those changes here. Any such change, update or modification will be effective immediately upon posting on our website. By using our site(s), you agree to the terms of this Privacy Policy.

If we make a material change to the way in which we collect, use, and/or share your personal information, we will send an email to users who have provided an email address or post a notice on our site(s) prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

 

TEXT MARKETING TERMS & CONDITIONS: 

We are using a text messaging platform, which is subject to the following terms and conditions. By opting-in for our text marketing and notifications in, you agree to these terms and conditions.

By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase. Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc, an European Union company with office at Sofia, Bulgaria, EU”.

This data will be used for sending you targeted marketing messages and notifications. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery.

If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.

For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.

 

CONTACT US

Should you have any questions about this Privacy Policy or practices of this Site, you can contact us by writing:

Hicks Nurseries

100 Jericho Turnpike

Westbury, NY 11590

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