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MAIN SITE: HicksNurseries.com TEL: 516-334-0066 STORE HOURS: Monday-Sunday 8AM-6PM
FREQUENTLY ASKED QUESTIONS
Any other questions? We are here to help.
Call 516-334-0066 or Email shop@hicksnurseries.com
Currently we only offer artificial Christmas trees and holiday lights online. We will be adding products soon and plan to offer plants, garden care and outdoor furniture in the spring.
We accept Visa, Discover, American Express and Mastercard.
Delivery charges are determined by your zip code and are calculated at check out. Delivery is available throughout Long Island, Queens, Brooklyn and Manhattan.
Currently, we do not offer shipping services. We do offer local truck delivery to Long Island, Queens, Brooklyn and Manhattan.
If you do not see a confirmation email in your inbox, please also check your junk mailbox. If it is not there, please call 516-334-0066 or email shop@hicksnurseries.com.
We will call you within 24 hours to schedule your delivery. Please note: Furniture deliveries are fulfilled by a third party who will contact you within 2-3 business days to set up a date and time that is convenient for you.
We will call you to schedule your delivery date and will do our best to accommodate your needs.
To cancel your order please call 516-334-0066 or email shop@hicksnurseries.com.
To change the delivery date of your order please call 516-334-0066 or email shop@hicksnurseries.com.
Although there is no fee for cancellations, we do ask that you provide us with a minimum of 24-hour notice.
You can add or remove items from your order up to 24 hours prior to delivery. Please call 516-334-0066 or email shop@hicksnurseries.com.
Oh no! We apologize for the inconvenience. Please call 516-334-0066 or email us at shop@hicksnurseries.com and we will make it right.
Oh no! We apologize for the inconvenience. Please call 516-334-0066 or email us at shop@hicksnurseries.com.
We apologize for the inconvenience. Please call 516-334-0066 or email shop@hicksnurseries.com.
The plant you receive may vary from the photo. Plants are unique, constantly growing and ever-changing. Rest assured the best is carefully selected for you!
We guarantee all woody plants planted in the ground for one year from the date of purchase. We will guarantee those same plants for two full years if the purchased material is planted by Hicks. Planting services are handled in-store only. A store credit in the amount of the original purchase price will be issued towards a replacement plant with the return of the dead plant and receipt to the store. Roses are guaranteed to November 1st of the same year purchased.
At Hicks Nurseries, we are confident that the quality of our merchandise will meet, if not exceed, your expectations. If you are not satisfied simply bring the item(s) to the store within 30 days of purchase. All returns must be accompanied by a receipt.
Once we have processed your return it typically takes 1-4 days for you to see your refund on your credit card.
We are always here to assist you! You can either call 516-334-0066, email shop@hicksnurseries.com or come into the store for assistance.
Yes, we offer both contactless delivery and pick up.
Yes, we do! Learn more about our award winning Hicks Landscapes here.
Our online store only features a specially selected collection of plants. For a full selection of plants please visit our store in Westbury, NY – the largest garden center on Long Island. For directions, click here.
Our online offering changes often. If the item you are interested in is not available online please visit us in-store.
Please email shop@hicksnurseries.com with your information and a member of our customer service team will respond.
Please call 516-334-0066 or email shop@hicksnurseries.com
Hicks Nurseries is conveniently located at 100 Jericho Turnpike, Westbury, NY 11590 right off the Long Island Expressway or Northern State Parkway.
Yes, we require all staff to wear masks.
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
We accept Visa, Discover, American Express and Mastercard.
Delivery charges are determined by your zip code and are calculated at check out. Delivery is available throughout Long Island, Queens, Brooklyn and Manhattan.
If you do not see a confirmation email in your inbox, please also check your junk mailbox. If it is not there, please call 516-334-0066 or email shop@hicksnurseries.com.
We will call you within 24 hours to schedule your delivery.
Please note: Furniture deliveries are fulfilled by a third party who will contact you within 2-3 business days to set up a date and time that is convenient for you.
We will call you to schedule your delivery date and will do our best to accommodate your needs.
To cancel your order please call 516-334-0066 or email shop@hicksnurseries.com.
To change the delivery date of your order please call 516-334-0066 or email shop@hicksnurseries.com.
Although there is no fee for cancellations, we do ask that you provide us with a minimum of 24-hour notice.
You can add or remove items from your order up to 24 hours prior to delivery. Please call 516-334-0066 or email shop@hicksnurseries.com.
During warm weather, some plants may occasionally wilt. Give them a good watering upon delivery and they will bounce back.
Oh no! We apologize for the inconvenience. Please call 516-334-0066 or email us at shop@hicksnurseries.com and we will make it right.
Oh no! We apologize for the inconvenience. Please call 516-334-0066 or email us at shop@hicksnurseries.com.
We apologize for the inconvenience. Please call 516-334-0066 or email shop@hicksnurseries.com.
The plant you receive may vary from the photo. Plants are unique, constantly growing and ever-changing. Rest assured the best is carefully selected for you!
We guarantee all woody plants planted in the ground for one year from the date of purchase. We will guarantee those same plants for two full years if the purchased material is planted by Hicks. Planting services are handled in-store only. A store credit in the amount of the original purchase price will be issued towards a replacement plant with the return of the dead plant and receipt to the store. Roses are guaranteed to November 1st of the same year purchased.
At Hicks Nurseries, we are confident that the quality of our merchandise will meet, if not exceed, your expectations. If you are not satisfied simply bring the item(s) to the store within 30 days of purchase. All returns must be accompanied by a receipt.
Once we have processed your return it typically takes 1-4 days for you to see your refund on your credit card.
We are always here to assist you! You can either call 516-334-0066, email shop@hicksnurseries.com or come into the store for assistance.
Yes, we offer both contactless delivery and pick up.
Yes, we do! Learn more about our award winning Hicks Landscapes here.
Our online store only features a specially selected collection of plants. For a full selection of plants please visit our store in Westbury, NY – the largest garden center on Long Island. For directions, click here.
Our online offering changes often. If the item you are interested in is not available online please visit us in-store.
Please email shop@hicksnurseries.com with your information and a member of our customer service team will respond.
Please call 516-334-0066 or email shop@hicksnurseries.com
Hicks Nurseries is conveniently located at 100 Jericho Turnpike, Westbury, NY 11590 right off the Long Island Expressway or Northern State Parkway.
Yes, we require all staff to wear masks.
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
We accept Visa, Discover, American Express and Mastercard.
Delivery charges are determined by your zip code and are calculated at check out. Delivery is available throughout Long Island, Queens, Brooklyn and Manhattan.
Currently, we do not offer shipping services. We do offer local truck delivery to Long Island, Queens, Brooklyn and Manhattan.
If you do not see a confirmation email in your inbox, please also check your junk mailbox. If it is not there, please call 516-334-0066 or email shop@hicksnurseries.com.
We will call you within 24 hours to schedule your delivery. Please note: Furniture deliveries are fulfilled by a third party who will contact you within 2-3 business days to set up a date and time that is convenient for you.
We will call you to schedule your delivery date and will do our best to accommodate your needs.
To cancel your order please call 516-334-0066 or email shop@hicksnurseries.com.
To change the delivery date of your order please call 516-334-0066 or email shop@hicksnurseries.com.
Although there is no fee for cancellations, we do ask that you provide us with a minimum of 24-hour notice.
You can add or remove items from your order up to 24 hours prior to delivery. Please call 516-334-0066 or email shop@hicksnurseries.com.
During warm weather, some plants may occasionally wilt. Give them a good watering upon delivery and they will bounce back.
Oh no! We apologize for the inconvenience. Please call 516-334-0066 or email us at shop@hicksnurseries.com and we will make it right.
Oh no! We apologize for the inconvenience. Please call 516-334-0066 or email us at shop@hicksnurseries.com.
We apologize for the inconvenience. Please call 516-334-0066 or email shop@hicksnurseries.com.
The plant you receive may vary from the photo. Plants are unique, constantly growing and ever-changing. Rest assured the best is carefully selected for you!
We guarantee all woody plants planted in the ground for one year from the date of purchase. We will guarantee those same plants for two full years if the purchased material is planted by Hicks. Planting services are handled in-store only. A store credit in the amount of the original purchase price will be issued towards a replacement plant with the return of the dead plant and receipt to the store. Roses are guaranteed to November 1st of the same year purchased.
At Hicks Nurseries, we are confident that the quality of our merchandise will meet, if not exceed, your expectations. If you are not satisfied simply bring the item(s) to the store within 30 days of purchase. All returns must be accompanied by a receipt.
Once we have processed your return it typically takes 1-4 days for you to see your refund on your credit card.
We are always here to assist you! You can either call 516-334-0066, email shop@hicksnurseries.com or come into the store for assistance.
Yes, we offer both contactless delivery and pick up.
Yes, we do! Learn more about our award winning Hicks Landscapes here.
Our online store only features a specially selected collection of plants. For a full selection of plants please visit our store in Westbury, NY – the largest garden center on Long Island. For directions, click here.
Please email shop@hicksnurseries.com with your information and a member of our customer service team will respond.
Please call 516-334-0066 or email shop@hicksnurseries.com
Hicks Nurseries is conveniently located at 100 Jericho Turnpike, Westbury, NY 11590 right off the Long Island Expressway or Northern State Parkway.
Yes, we require all staff to wear masks.
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
Each artificial Christmas tree purchase from Hicks Nurseries comes in a sturdy reusable box with a tree stand, replacement bulbs, fuses, directions and warranty information.
All newly purchased trees must be returned within two weeks of the purchase date in order to receive a full refund. Trees returned outside of that two-week window will not be accepted. Lifelike Christmas trees cannot be returned after December 24th of the year purchased. Lifelike trees sold after 12/25 cannot be returned. All clearance trees are final sale. They are still subject to repairs. Floor model lifelike Christmas trees that are returned within two weeks must be in full working order and are subject to a $100 restocking fee.
Hicks Nurseries is the leader in lifelike Christmas trees and we pride ourselves on selling the highest quality trees available. All trees have industry leading manufacturer warrantees that should be handled directly with them. Warranty information is included in your artificial Christmas tree box or you can visit the manufacturer sites here:
•. Puleo International Christmas Trees
•. Regency – detailed warranty information can be found in the box.
As a courtesy to our customers, if a light set fails on your tree during the first or second season*, we will make a reasonable effort to get the light set working. This includes inspecting the set, making sure all connections are secure and if required, shocking the set with a low jolt of electricity. If we are unable to repair or replace your light set, we will take your tree back and offer you a store credit for the price you paid for the tree.
If the lights on your tree fail after the first two seasons, we will replace the defective light sets at a cost of $24.99** per set. If you do not want your tree repaired, we will take back your tree and will offer you the following discounts for up to five (5) seasons from your original purchase date:
3rd season – 30% off current lowest price***
4th season – 20% off current lowest price
5th season – 10% off current lowest price
*The first season includes the year in which the tree is purchased.
** Prices and availability are subject to change.
***Excludes clearance trees.
Please call 516-334-0066 or email us directly at hicksinfo@hicksnurseries.com and we will get back to you as soon as possible.
All lights are professionally hand-strung to minimize the appearance of wires and should not be removed in order to maintain the desired look.
If one bulb blows out the others will stay lit. All dim or burned-out bulbs should be replaced immediately to preserve the integrity of the strand.
If a bulb is removed, loose or broken in its socket the entire string will not work. Simply find the faulty bulb in the strand, replace it and the full strand should light again.
Our pre-lit trees come with a package of replacement bulbs and fuses for your convenience. We sell additional packages in the Christmas Lighting department.
Hicks Nurseries has trees to fit every room, from 4½ft. – 14ft. tall. Measure your ceiling and the approximate width of the area you have in mind before you come into shop. All of our artificial tree tags contain the height and width of each tree and our sales staff is here to answer all of your questions.
Tree tip: Generally, you should leave 12 inches between the top of the tree and the ceiling for your tree topper.
Not at all. Our trees come in 2 to 6 sections depending on the height. Set up the tree stand first and then attach each section one at a time, from the bottom up to build your tree.
All Christmas trees come in boxes where the branches are tightly compacted. After assembling your tree, it’s time to fluff it!
Tips for fluffing your tree
1. The needles can sometimes irritate sensitive skin so consider wearing garden gloves while shaping your tree.
2. Start at the bottom of the tree and work your way upward.
3. Focus on one branch at a time. Fan out the branches from the inside out.
4. Step back from time to time to check your work and adjust as needed.
All trees purchased at Hicks Nurseries come with a sturdy tree box that can be used to safely store your tree for many years to come. If you prefer, tree storage bags are available for purchase.
A pre-lit tree has all its lights professionally attached to the branches to create a uniform appearance so you don’t have to worry about stringing lights on and then taking them off every year.
No. All our artificial trees are meant to be used indoors. Using one of our trees outdoors will void your warranty.
All of our Christmas trees come pre-lit with super bright LED or incandescent light sets. Choose clear or multi-colored lights.
Trees may also include:
• EZ Plug Technology: Lights connect through the trunk with a single plug.
• Sure-Lit Feature: If one bulb goes out the rest stay lit.
• Multi-Function LED Trees – Amazing light options by remote control.
All light sets meet nationally recognized Standards for Safety. UL-Approved.
We offer local delivery services across Long Island, Queens, Brooklyn and Manhattan. Delivery rates are calculated at checkout. We currently do not provide shipping outside the local area.
Yes. All newly purchased trees must be returned to the store within two weeks of the purchase date in order to receive a full refund. Trees returned outside of that two-week window will not be accepted. Lifelike Christmas trees cannot be returned after December 24th of the year purchased. Lifelike trees sold after 12/25 cannot be returned. All clearance trees are final sale. Floor model lifelike Christmas trees that are returned within two weeks must be in full working order and are subject to a $100 restocking fee.
LED stands for Light Emitting Diode. LED lights are a newer technology in Christmas lights that have several benefits over standard incandescent bulbs.
LED lights:
You can also connect approximately 8 to 10 times more LED light strings together end to end while only using one plug outlet making decorating large Christmas displays easier.
Incandescent lights are the traditional Christmas lights we all grew up with and have a warm glow.
Incandescent lights often cost less than LED lights. It's also a style preference.
Cool white LED lights resemble ice. Warm white LEDs have a warmer glow, more similar to clear incandescent bulbs.
Depending on the LED, the bulb may last from 50,000 hours to 200,000 hours as compared to the 3,000 hours of an incandescent light.
Very low in wattage, LEDs require as little as 10% of the energy used by their incandescent counterparts, saving 90% more energy in your home or business.
Yes, we do and most come with timers. They also often last throughout the holidays without needing to replace the batteries.
Because LED Christmas lights are cool to the touch, they are the safest option around children and pets.
Yes. We stand behind our Christmas lights with a 2-year warranty.
Yes, we do. All our sets also come with extra replacement bulbs.
