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FREQUENTLY ASKED QUESTIONS
Any other questions? We are here to help. Call 516-334-0066 or email shop@hicksnurseries.com
We accept Visa, Discover, American Express and Mastercard.
Delivery charges are determined by your zip code and are calculated at check out. Delivery is available throughout Long Island, Queens, Brooklyn and Manhattan.
Currently, we do not offer shipping services. We do offer local truck delivery to Long Island, Queens, Brooklyn and Manhattan.
If you do not see a confirmation email in your inbox, please also check your junk mailbox. If it is not there, please call 516-334-0066 or email shop@hicksnurseries.com.
We will call you within 24 hours to schedule your delivery. Please note: Furniture deliveries are fulfilled by a third party who will contact you within 2-3 business days to set up a date and time that is convenient for you.
We will call you to schedule your delivery date and will do our best to accommodate your needs.
To cancel your order please call 516-334-0066 or email shop@hicksnurseries.com.
To change the delivery date of your order please call 516-334-0066 or email shop@hicksnurseries.com.
Although there is no fee for cancellations, we do ask that you provide us with a minimum of 24-hour notice.
You can add or remove items from your order up to 24 hours prior to delivery. Please call 516-334-0066 or email shop@hicksnurseries.com.
During warm weather, some plants may occasionally wilt. Give them a good watering upon delivery and they will bounce back.
Oh no! We apologize for the inconvenience. Please call 516-334-0066 or email us at shop@hicksnurseries.com and we will make it right.
Oh no! We apologize for the inconvenience. Please call 516-334-0066 or email us at shop@hicksnurseries.com.
We apologize for the inconvenience. Please call 516-334-0066 or email shop@hicksnurseries.com.
The plant you receive may vary from the photo. Plants are unique, constantly growing and ever-changing. Rest assured the best is carefully selected for you!
We guarantee all woody plants planted in the ground for one year from the date of purchase. We will guarantee those same plants for two full years if the purchased material is planted by Hicks. Planting services are handled in-store only. A store credit in the amount of the original purchase price will be issued towards a replacement plant with the return of the dead plant and receipt to the store. Roses are guaranteed to November 1st of the same year purchased.
At Hicks Nurseries, we are confident that the quality of our merchandise will meet, if not exceed, your expectations. If you are not satisfied simply bring the item(s) to the store within 30 days of purchase. All returns must be accompanied by a receipt.
Once we have processed your return it typically takes 1-4 days for you to see your refund on your credit card.
We are always here to assist you! You can either call 516-334-0066, email shop@hicksnurseries.com or come into the store for assistance.
Yes, we offer both contactless delivery and pick up.
Yes, we do! Learn more about our award winning Hicks Landscapes here.
Our online store only features a specially selected collection of plants. For a full selection of plants please visit our store in Westbury, NY – the largest garden center on Long Island. For directions, click here.
Our online offering changes often. If the item you are interested in is not available online please visit us in-store.
Please email shop@hicksnurseries.com with your information and a member of our customer service team will respond.
Please call 516-334-0066 or email shop@hicksnurseries.com
Hicks Nurseries is conveniently located at 100 Jericho Turnpike, Westbury, NY 11590 right off the Long Island Expressway or Northern State Parkway.
Yes, we require all staff to wear masks.
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
We accept Visa, Discover, American Express and Mastercard.
Delivery charges are determined by your zip code and are calculated at check out. Delivery is available throughout Long Island, Queens, Brooklyn and Manhattan.
Currently, we do not offer shipping services. We do offer local truck delivery to Long Island, Queens, Brooklyn and Manhattan.
If you do not see a confirmation email in your inbox, please also check your junk mailbox. If it is not there, please call 516-334-0066 or email shop@hicksnurseries.com.
We will call you within 24 hours to schedule your delivery. Please note: Furniture deliveries are fulfilled by a third party who will contact you within 2-3 business days to set up a date and time that is convenient for you.
We will call you to schedule your delivery date and will do our best to accommodate your needs.
To cancel your order please call 516-334-0066 or email shop@hicksnurseries.com.
To change the delivery date of your order please call 516-334-0066 or email shop@hicksnurseries.com.
Although there is no fee for cancellations, we do ask that you provide us with a minimum of 24-hour notice.
You can add or remove items from your order up to 24 hours prior to delivery. Please call 516-334-0066 or email shop@hicksnurseries.com.
During warm weather, some plants may occasionally wilt. Give them a good watering upon delivery and they will bounce back.
Oh no! We apologize for the inconvenience. Please call 516-334-0066 or email us at shop@hicksnurseries.com and we will make it right.
Oh no! We apologize for the inconvenience. Please call 516-334-0066 or email us at shop@hicksnurseries.com.
We apologize for the inconvenience. Please call 516-334-0066 or email shop@hicksnurseries.com.
The plant you receive may vary from the photo. Plants are unique, constantly growing and ever-changing. Rest assured the best is carefully selected for you!
We guarantee all woody plants planted in the ground for one year from the date of purchase. We will guarantee those same plants for two full years if the purchased material is planted by Hicks. Planting services are handled in-store only. A store credit in the amount of the original purchase price will be issued towards a replacement plant with the return of the dead plant and receipt to the store. Roses are guaranteed to November 1st of the same year purchased.
At Hicks Nurseries, we are confident that the quality of our merchandise will meet, if not exceed, your expectations. If you are not satisfied simply bring the item(s) to the store within 30 days of purchase. All returns must be accompanied by a receipt.
Once we have processed your return it typically takes 1-4 days for you to see your refund on your credit card.
We are always here to assist you! You can either call 516-334-0066, email shop@hicksnurseries.com or come into the store for assistance.
Yes, we offer both contactless delivery and pick up.
Yes, we do! Learn more about our award winning Hicks Landscapes here.
Our online store only features a specially selected collection of plants. For a full selection of plants please visit our store in Westbury, NY – the largest garden center on Long Island. For directions, click here.
Our online offering changes often. If the item you are interested in is not available online please visit us in-store.
Please email shop@hicksnurseries.com with your information and a member of our customer service team will respond.
Please call 516-334-0066 or email shop@hicksnurseries.com
Hicks Nurseries is conveniently located at 100 Jericho Turnpike, Westbury, NY 11590 right off the Long Island Expressway or Northern State Parkway.
Yes, we require all staff to wear masks.
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
We accept Visa, Discover, American Express and Mastercard.
Delivery charges are determined by your zip code and are calculated at check out. Delivery is available throughout Long Island, Queens, Brooklyn and Manhattan.
We offer local delivery services across Long Island, Queens, Brooklyn and Manhattan. Delivery rates are calculated at checkout. We currently do not provide shipping outside the local area.
If you do not see a confirmation email in your inbox, please also check your junk mailbox. If it is not there, please call 516-334-0066 or email shop@hicksnurseries.com.
We will call you within 24 hours to schedule your delivery. Please note: Furniture deliveries are fulfilled by a third party who will contact you within 2-3 business days to set up a date and time that is convenient for you.
We will call you to schedule your delivery date and will do our best to accommodate your needs.
To cancel your order please call 516-334-0066 or email shop@hicksnurseries.com.
To change the delivery date of your order please call 516-334-0066 or email shop@hicksnurseries.com.
Although there is no fee for cancellations, we do ask that you provide us with a minimum of 24-hour notice.
You can add or remove items from your order up to 24 hours prior to delivery. Please call 516-334-0066 or email shop@hicksnurseries.com.
During warm weather, some plants may occasionally wilt. Give them a good watering upon delivery and they will bounce back.
Oh no! We apologize for the inconvenience. Please call 516-334-0066 or email us at shop@hicksnurseries.com and we will make it right.
Oh no! We apologize for the inconvenience. Please call 516-334-0066 or email us at shop@hicksnurseries.com.
We apologize for the inconvenience. Please call 516-334-0066 or email shop@hicksnurseries.com.
The plant you receive may vary from the photo. Plants are unique, constantly growing and ever-changing. Rest assured the best is carefully selected for you!
We guarantee all woody plants planted in the ground for one year from the date of purchase. We will guarantee those same plants for two full years if the purchased material is planted by Hicks. Planting services are handled in-store only. A store credit in the amount of the original purchase price will be issued towards a replacement plant with the return of the dead plant and receipt to the store. Roses are guaranteed to November 1st of the same year purchased.
At Hicks Nurseries, we are confident that the quality of our merchandise will meet, if not exceed, your expectations. If you are not satisfied simply bring the item(s) to the store within 30 days of purchase. All returns must be accompanied by a receipt.
Once we have processed your return it typically takes 1-4 days for you to see your refund on your credit card.
We are always here to assist you! You can either call 516-334-0066, email shop@hicksnurseries.com or come into the store for assistance.
Yes, we offer both contactless delivery and pick up.
Yes, we do! Learn more about our award winning Hicks Landscapes here.
Our online store only features a specially selected collection of plants. For a full selection of plants please visit our store in Westbury, NY – the largest garden center on Long Island. For directions, click here.
Our online offering changes often. If the item you are interested in is not available online please visit us in-store.
Please email shop@hicksnurseries.com with your information and a member of our customer service team will respond.
Please call 516-334-0066 or email shop@hicksnurseries.com
Hicks Nurseries is conveniently located at 100 Jericho Turnpike, Westbury, NY 11590 right off the Long Island Expressway or Northern State Parkway.
Yes, we require all staff to wear masks.
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
Click here for step by step instructions on how to plant.
Plants should only be watered when the soil is dry to the touch about an inch down into the soil. Click here for our watering guidelines.
Yellow leaves often indicate that you are over watering your plant. Click here to view our watering guidelines. You can also bring some of the leaves in a sealed plastic bag to our Garden Information Desk for diagnosis.
Bring a sample of the plant in a sealed plastic bag to our Garden Information Desk for diagnosis.
Pruning your plant depends entirely on what type of plant you have. Click here for detailed pruning instructions.
We guarantee all woody plants planted in the ground for one year from the date of purchase. A store credit in the amount of the original purchase price will be issued towards a replacement plant with the return of the dead plant and receipt to the store. Roses are guaranteed to November 1st of the same year purchased.
If you can't plant them right away, keep your plants in a partially shaded area and check if they need water daily. Click here for our watering guidelines.
Yes, we do but not for plants bought online. If you are interested in planting services, please visit the Landscape Inspiration Center at our Garden Center. We will help you to choose the best plants for your yard and schedule delivery and planting. We have been proudly planting trees and shrubs on Long Island since 1853, many of which are still thriving today! We will double our guarantee when we do the planting - to two years from the date of purchase.
You can filter based on sun and shade to find what trees and shrubs we offer that are suitable. If you do not see what you are looking for online, please come to the Landscape Inspiration Center in our Garden Center for assistance in choosing the best plants for your specific conditions. Additionally, you can use our Plant Finder tool to get a general idea of which plants work best for sun and shade.
The plant you receive may vary from the photo. Plants are unique, constantly growing and ever-changing. Rest assured the best is carefully selected for you!
We guarantee all woody plants planted in the ground by our customers, for one year from the date of purchase. A store credit in the amount of the original purchase price will be issued towards a replacement plant with the return of the dead plant and receipt to the store. Roses are guaranteed to November 1st of the same year purchased.
Our online store only features a specially selected collection of plants. For a full selection of plants please visit our store in Westbury, NY – the largest garden center on Long Island. For directions, click here.
You can add or remove items from your order up to 24 hours prior to delivery. Please call 516-334-0066 or email shop@hicksnurseries.com.
During warm weather, some plants may occasionally wilt. Give them a good watering upon delivery and they will bounce back.
Oh no! We apologize for the inconvenience. Please call 516-334-0066 or email us at shop@hicksnurseries.com and we will make it right.
Oh no! We apologize for the inconvenience. Please call 516-334-0066 or email us at shop@hicksnurseries.com.
We apologize for the inconvenience. Please call 516-334-0066 or email shop@hicksnurseries.com.
The plant you receive may vary from the photo. Plants are unique, constantly growing and ever-changing. Rest assured the best is carefully selected for you!
We guarantee all woody plants planted in the ground for one year from the date of purchase. We will guarantee those same plants for two full years if the purchased material is planted by Hicks. Planting services are handled in-store only. A store credit in the amount of the original purchase price will be issued towards a replacement plant with the return of the dead plant and receipt to the store. Roses are guaranteed to November 1st of the same year purchased.
At Hicks Nurseries, we are confident that the quality of our merchandise will meet, if not exceed, your expectations. If you are not satisfied simply bring the item(s) to the store within 30 days of purchase. All returns must be accompanied by a receipt.
Once we have processed your return it typically takes 1-4 days for you to see your refund on your credit card.
We are always here to assist you! You can either call 516-334-0066, email shop@hicksnurseries.com or come into the store for assistance.
Yes, we offer both contactless delivery and pick up.
Yes, we do! Learn more about our award winning Hicks Landscapes here: https://hickslandscapedesign.com/
Our online store only features a specially selected collection of plants. For a full selection of plants please visit our store in Westbury, NY – the largest garden center on Long Island. For directions, click here.
Our online offering changes often. If the item you are interested in is not available online please visit us in-store.
Please email shop@hicksnurseries.com with your information and a member of our customer service team will respond.
Please call 516-334-0066 or email shop@hicksnurseries.com
Hicks Nurseries is conveniently located at 100 Jericho Turnpike, Westbury, NY 11590 right off the Long Island Expressway or Northern State Parkway.
Yes, we require all staff to wear masks.
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
Our online shop features a curated collection of our favorite patio furniture. To view our complete collection please visit us in-store.
Special orders are only available in-store and on certain sets.
We carry the very best brands of outdoor furniture and accessories from Agio®, C.R. Plastics, Klaussner, Telescope, Casual Cushion, Jordan, Alfresco Home, Treasure Garden®, O’Bravia™, Sunbrella®, Phifer® and Outdura®.
Our online shop, Hicks Essentials, features patio sets only. To purchase pieces a la carte, please visit us in-store.
A good rule of thumb when choosing the size of an outdoor table is to provide each person with 28 inches of space. We have tables that will fit up to 10 people.
We carry an extensive selection of UV-protected and water-resistant cushions in various print, pattern and solid fabric options available in-store only.
Sunbrella® fabrics are highly durable, water resistant and fade resistant. They are easy to wash, extremely low maintenance and mold/mildew resistant.
The sets we offer on Hicks Essentials come packaged as shown. You have the option to choose different chairs in-store only, based on availability.
We are happy to help. Please call at 516-334-0066 or email shop@hicksnurseries.com.
We always want to make sure our customers are happy and confident with their purchase. If you change your mind about any aspect of your order, please call us at 516-334-0066 or email shop@hicksnurseries.com a minimum of 24 hours prior to delivery.
All outdoor furniture sets are delivered with white glove service which includes full assembly and removal of packaging.
If the furniture is in-stock, it typically takes about 1-2 weeks for delivery.
If there are any issues with your order, please call us at 516-334-0066 or email shop@hicksnurseries.com.
Due to the size of the outdoor furniture sets, they are only available by delivery.
You can be rest assured that outdoor furniture pieces purchased at Hicks Nurseries will not rust. Our sets are made of either cast aluminum or 100% recycled HDPE plastic. To ensure your furniture looks great year after year, we suggest you cover it during the winter months.
Outdoor furniture may be cleaned with mild soapy water as needed. We suggest you store your cushions when they are not in use. Cover your furniture in the winter with patio furniture covers.
To clean your cushions:
1. Brush off loose dirt.
2. Spray on a cleaning solution of water and mild soap.
3. Use a soft bristle brush to clean.
4. Allow cleaning solution to soak into the fabric.
5. Rinse thoroughly until all soap residue is removed.
6. Air dry.
All outdoor furniture, purchased at Hicks Nurseries or Hicks Essentials, is covered by industry leading manufacturer warranties. Please call 516-334-0066 or email shop@hicksnurseries.com for additional information as warranties vary by manufacturer and by material type i.e. fabric, metal, etc.
If you have a question about returns or exchanges, please call 516-334-0066 or email shop@hicksnurseries.com.
You can filter based on sun and shade to find what trees and shrubs we offer that are suitable. If you do not see what you are looking for online, please come to the Landscape Inspiration Center in our Garden Center for assistance in choosing the best plants for your specific conditions. Additionally, you can use our Plant Finder tool to get a general idea of which plants work best for sun and shade.
You can filter based on sun and shade to find what trees and shrubs we offer that are suitable. If you do not see what you are looking for online, please come to the Landscape Inspiration Center in our Garden Center for assistance in choosing the best plants for your specific conditions. Additionally, you can use our Plant Finder tool to get a general idea of which plants work best for sun and shade.
You can add or remove items from your order up to 24 hours prior to delivery. Please call 516-334-0066 or email shop@hicksnurseries.com.
During warm weather, some plants may occasionally wilt. Give them a good watering upon delivery and they will bounce back.
Oh no! We apologize for the inconvenience. Please call 516-334-0066 or email us at shop@hicksnurseries.com and we will make it right.
Oh no! We apologize for the inconvenience. Please call 516-334-0066 or email us at shop@hicksnurseries.com.
We apologize for the inconvenience. Please call 516-334-0066 or email shop@hicksnurseries.com.
The plant you receive may vary from the photo. Plants are unique, constantly growing and ever-changing. Rest assured the best is carefully selected for you!
We guarantee all woody plants planted in the ground for one year from the date of purchase. We will guarantee those same plants for two full years if the purchased material is planted by Hicks. Planting services are handled in-store only. A store credit in the amount of the original purchase price will be issued towards a replacement plant with the return of the dead plant and receipt to the store. Roses are guaranteed to November 1st of the same year purchased.
At Hicks Nurseries, we are confident that the quality of our merchandise will meet, if not exceed, your expectations. If you are not satisfied simply bring the item(s) to the store within 30 days of purchase. All returns must be accompanied by a receipt.
Once we have processed your return it typically takes 1-4 days for you to see your refund on your credit card.
We are always here to assist you! You can either call 516-334-0066, email shop@hicksnurseries.com or come into the store for assistance.
Yes, we offer both contactless delivery and pick up.
Yes, we do! Learn more about our award winning Hicks Landscapes here: https://hickslandscapedesign.com/
Our online store only features a specially selected collection of plants. For a full selection of plants please visit our store in Westbury, NY – the largest garden center on Long Island. For directions, click here.
Our online offering changes often. If the item you are interested in is not available online please visit us in-store.
Please email shop@hicksnurseries.com with your information and a member of our customer service team will respond.
Please call 516-334-0066 or email shop@hicksnurseries.com
Hicks Nurseries is conveniently located at 100 Jericho Turnpike, Westbury, NY 11590 right off the Long Island Expressway or Northern State Parkway.
Yes, we require all staff to wear masks.
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com
If by chance you don’t hear from us within the specified time frame (24 hrs for plants and garden supplies, and 2-3 days for furniture) please call 516-334-0066 or email shop@hicksnurseries.com